Service Manager

Geldrop, Netherlands

 Learn and develop yourself with optical systems, in an inspiring and dynamic environment!


Are you triggered by service for advanced user products? Do you want to challenge yourself by working on cutting-edge, patented technology that enables quantitative surface particle measurements? Are you looking for a job in an exciting start-up company? Then we are looking for you! 

You will get the opportunity to be working with real customer cases, in a global market with major international players. Our customers are always high-end and high tech.

Tasks

  • Extend Fastmicro’s service proposition to existing and new customers
  • Update SLAs, make new service contracts
  • Direct contact to our main customers on service
  • Setup local service points in oversees regions together with service partners
  • Report on service performance
Our Product

Discover our products.

Learn more

What do we require from you?

Furthermore, you need to have (most of) the following skills:  

  • 5-10 years’ working experience.
  • A Bachelor or Master in a technical or business science
  • At least 5 years experience in service
  • Fluent in English (oral and written).
  • To be independent, pro-active yet structured, showing responsibility and ownership working closely together in a scale-up team.
  • Living and working (permit) in The Netherlands .
  • Eager to learn about microtechnology and technical cleanliness.


It’s a plus if you have:

  • Experience in the Semicon or Display industry, especially in contamination control.
  • Experience in industrial metrology, or analytical instruments. In the lab and in manufacturing. 
  • You have done service yourself
  • Dutch language or culture knowledge.
  • Experience working in a multi-disciplinary and fast-moving engineering environment, being in contact with customers, suppliers and the other engineers at our company.
  • Demonstrated to be a “team player” with strong interpersonal skills and a quality orientation.
  • The ability to quickly acquire technical knowledge from documentation and on-the-job training and be capable of thoroughly investigating technical issues (analytically and hands-on).
  • Strong written and oral communication skills and a commitment to achieving results on time.
  • A good command of the English language, both written and oral.


What makes working at Fastmicro worth it?

We offer you the opportunity to work on cutting edge technologies in an inspiring and dynamic, high-tech scale-up in the Brainport Eindhoven region, where you can grow with the company and develop your skills to the fullest. You get to work on cutting edge technologies in software development, optics, scatterometry, and mechatronics and to utilize your skills on tomorrow’s products, both industrial and consumer. Finally, you will have impact on the market and global footprint by reducing waste (chemicals, non-quality, etc.) while being part of a small entrepreneurial scale-up company in a start-up hub. 


You will also get:

  • A competitive salary, depending on your experience and profile.
  • Secondary conditions like 25 vacation days and holiday allowance of 8%.
  • The option to participate in our pension arrangements.
  • A permanent contract.


What our co-workers say about Fastmicro

Fastmicro is a great place to work with good work/life balance and the flexibility to partly work from home and travel. You will be welcomed by an enthusiastic team of ambitious colleagues, with Friday afternoon drinks, and you can join our voluntary weekly bootcamp on Thursdays. For personal development there is coaching and training available, and technical training and support with internal and external partners. 


Interested? Send your application to apply@fast-micro.com. or apply directly from the website.

Response to this vacancy by employment agencies and similar is not appreciated.